Privacy Policy

Data Controller Information

hyperionex Ltd is the data controller responsible for your personal data. Our contact details are:

• Company: hyperionex Ltd
• Address: 114 Henry Street, Cork, T55 1082, Munster, Ireland
• Email: privacy@hyperionex.pro
• Phone: +353 21 254 5523

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you visit our website. The types of data we collect include:

Information You Provide

• Contact information (name, email address, phone number, company name)
• Communication preferences and enquiry details
• Information submitted through contact forms or during consultations
• Business information related to franchise development enquiries

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and navigation behaviour
• Referral sources and search terms

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent where required:

• To respond to your enquiries and provide franchise development consulting services
• To communicate with you about our services and business opportunities
• To improve our website functionality and user experience
• To analyse website traffic and optimise our marketing efforts
• To comply with legal obligations and protect our legitimate interests
• To send relevant marketing communications (with your consent)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business
• With professional advisors (lawyers, accountants, consultants) when necessary for business purposes
• To comply with legal obligations, court orders, or regulatory requirements
• To protect our rights, property, or safety, or that of our clients or the public
• In connection with a business transaction such as a merger or acquisition

International Data Transfers

As we operate primarily within the European Union, your data is generally processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods include:

• Contact enquiries: 3 years from last contact
• Client records: 7 years after completion of services
• Website analytics data: 26 months
• Marketing communications: Until you unsubscribe or withdraw consent

Your Rights

Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@hyperionex.pro or +353 21 254 5523.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security
• Incident response procedures

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@hyperionex.pro
• Phone: +353 21 254 5523
• Post: hyperionex Ltd, 114 Henry Street, Cork, T55 1082, Munster, Ireland

Complaints

If you believe we have not handled your personal data in accordance with data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Ireland, this is the Data Protection Commission (DPC).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.